Technical Support

Are you our new intern?

If you are passionate about getting things done, owning up to your responsibilities and assisting customers, then here is a unique opportunity for a technical support role in a software company with the possibility of permanent employment

Work location

Struct A/S, Odense, Denmark


As our technical supporter, you will be responsible for 1st & 2nd line support for our customer base, handling tickets created by both end-users and digital agencies. Through our HelpDesk and over the phone, you will assist in resolving their issues, well-supported by our developers.

Tasks include:

  • Debugging, identifying bugs, and tackling technical challenges.
  • Knowledge of support platform technologies.
  • Handling support inquiries and delivering excellent customer service.
  • Documentation and video guides.
  • Proficiency in C#, .NET, REST APIs, Azure, and Cloudflare.
  • Experience with Microsoft Azure servers and SQL databases.


  • Relevant education or experience in IT (Computer Science, software developer or similar)
  • Technical aptitude and willingness to learn more.
  • Strong communication skills in both Danish and English.
  • Flexibility and ability to take initiative to HELP.
  • Most importantly, your personality is crucial - If you're made of the right stuff, passionate about making a difference, and have a ready smile, you're well on your way.

We offer you

  • An exciting and diverse role in an innovative, growing company with a dynamic and open work culture.
  • Friendly, welcoming, and sharp colleagues.
  • Opportunity for permanent employment in a student job or full-time position.
  • Lunch arrangement.
  • Family-friendly and flexible working hours.
  • Friday bar, paddle, and colleague socializing.

Are you interested?

For further information, please contact Peter Melchiorsen, COO, at +45 31 62 62 36

Application deadline: As soon as possible

Applications and CVs should be sent to (English or Danish)

We look forward to hearing from you and welcoming you to our team at Struct PIM!

About Struct A/S

Struct A/S develops and sells a leading Product Information System (PIM) in Denmark and Northern Europe. We have clients such as Kompan, Stark, FTZ, and Alumeco. Currently, we are a team of over 20 colleagues, all working from Odense, and we are continuously hiring. Struct A/S was founded in 2015 and is now owned by VIA Equity, operated by professional management and a board of directors.

Struct benefits

We care about every single team member

We know that you have a life beyond Struct and we want to be sure that you enjoy it to the fullest. That is why we offer excellent work life balance with a fully flexible work schedule and remote work possibility. Check out some of the many benefits of working at Struct HQ!

Excellent work life balance opportunity

We want you to nurture your life outside of Struct whether that to you means family, kids or hobbies

Work with cutting edge technology

At Struct you'll be able to work with the latest technology at the heart of e-commerce.

Healthy in-office lunch every day

Why stress over daily meal preparations when you can enjoy a healthy in-office meal every day? (rhetorical question😉)

Healthy snacks and fruit every day

We top up the fruit and healthy snack bowls every single day to keep you fully energized.

Fully flexible work schedule

Need to meet up late or leave early? Perhaps you prefer to work remotely at times? No problem.

A cozy and fun open-office environment

We believe in fostering a fun, inspiring and collaborative low-stress work environment.

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