Are you our new intern?
If you are passionate about getting things done, owning up to your responsibilities and assisting customers, then here is a unique opportunity for a technical support role in a software company with the possibility of permanent employment
Work location
Struct A/S, Odense, Denmark
Responsibilities
As our technical supporter, you will be responsible for 1st & 2nd line support for our customer base, handling tickets created by both end-users and digital agencies. Through our HelpDesk and over the phone, you will assist in resolving their issues, well-supported by our developers.
Tasks include:
- Debugging, identifying bugs, and tackling technical challenges.
- Knowledge of support platform technologies.
- Handling support inquiries and delivering excellent customer service.
- Documentation and video guides.
- Proficiency in C#, .NET, REST APIs, Azure, and Cloudflare.
- Experience with Microsoft Azure servers and SQL databases.
Qualifications
- Relevant education or experience in IT (Computer Science, software developer or similar)
- Technical aptitude and willingness to learn more.
- Strong communication skills in both Danish and English.
- Flexibility and ability to take initiative to HELP.
- Most importantly, your personality is crucial - If you're made of the right stuff, passionate about making a difference, and have a ready smile, you're well on your way.
We offer you
- An exciting and diverse role in an innovative, growing company with a dynamic and open work culture.
- Friendly, welcoming, and sharp colleagues.
- Opportunity for permanent employment in a student job or full-time position.
- Lunch arrangement.
- Family-friendly and flexible working hours.
- Friday bar, paddle, and colleague socializing.
Are you interested?
For further information, please contact Peter Melchiorsen, COO, at +45 31 62 62 36
Application deadline: As soon as possible
Applications and CVs should be sent to peter@struct.dk (English or Danish)
We look forward to hearing from you and welcoming you to our team at Struct PIM!
About Struct A/S
Struct A/S develops and sells a leading Product Information System (PIM) in Denmark and Northern Europe. We have clients such as Kompan, Stark, FTZ, and Alumeco. Currently, we are a team of over 20 colleagues, all working from Odense, and we are continuously hiring. Struct A/S was founded in 2015 and is now owned by VIA Equity, operated by professional management and a board of directors.